Direct Delivery Company Specializing in Secure Same Day Deliveries!
Lisa and Donny went beyond the call of duty working with me. Trying to pay for and ship a large package from Maryland to Washington State was a nightmare for me, and they solved the problem quickly and successfully! I would give them 10 stars if I could. I definitely would use them again and recommend anyone who needs super customer service and quick assistance to call them. You do not find people or companies that work outside the box to resolve peoples needs. They certainly do!! Thanks again!!!!
Our first time we needed this type of service, and they really came through for us with a last minute delivery at a very conservative price! We were very impressed, and they've earned a repeat customer.
Donny and Lisa are incredible. They are incredibly responsive and no matter what, GET THE JOB DONE. Donny is a veteran and I believe they have been running this business for a couple decades now. I have a facility in Maryland, but am headquartered in MA. I am able to run the operation seamlessly from out of state with the help of Dell Transport. THANK YOU FOR ALL YOUR HELP! -Luke
This company is awesome! I was out of town and had a need for a rush delivery to downtown Washington DC. I called Dell Transport and within a few hours my package was delivered. What a pleasure to work with them too! Very customer service oriented. Fair prices too. Highly recommended.
Working as a freight coordinator I use a good amount of special carriers for jobs that require certain needs. Dell Transport stepped up when another carrier had failed on me and came to the rescue. They had great communication and a extremely good price. They are now on my contacts for the Hagerstown area and I hope to use them again and again.
Dell Transport saved my skin when Office Depot made a big mistake! I scheduled and paid for a 2 Day Express FedEx delivery through Office Depot. Office Depot delayed the package by a day (they sent it out on Friday instead of Thursday), which made it so my package would not have arrived by the Monday 4:30 pm time that I paid for. My package was due in a government office in Harpers Ferry, WV by Tues morning, 10 am. If it showed up even one second late, it would not be accepted, and would have cost me and my team two months of work! After speaking with countless FedEx reps, they said that they might be able to get it to the office by 12 pm and that's the best they could do. (Not acceptable!) My only option was to find a local courier and get them to pick up my package from the FedEx hub in Hagerstown and drive it to the destination -- actually walk it into the government office. I Googled "courier in Hagerstown" and found Dell Transport. I called the number at 7:30 am and left a message. Donny called me back a few minutes later, listened to my situation, and immediately started offering solutions. Donny went to the FedEx hub, talked to his contacts there, got my package early, drove it to the delivery destination, and got it there with 15 minutes to spare. Both Donny and Lisa were supportive, understanding, and encouraging. They assured me that they would get my package delivered on time and they kept their promise. I STRONGLY recommend Dell Transport for their excellent customer service. They understand how important their work is to your company and will go the extra mile to make sure they do what they can to help you. Thank you Donny, Lisa, and Dell Transport for coming to my rescue!
Quick, reliable, professional and willing to adapt to our schedule. Helped us out when we needed some last-minute deliveries over the weekend and provided great service throughout. Would definitely use them again
These guys are awesome!!! They answer their phones at all hours and are very reliable. I would recommend them to anyone looking for reasonable pricing and great communication. They're my first call for anything within 90 miles of Hagerstown.
Dell Transport, professional, reliable service. Reasonable rates. They get the job done!!!!
Had an incredibly short notice delivery that needed to be done in under an hour and a half. Excellent service, and the reason why we didn’t miss our flight! 5/5. Highly recommend this service to anyone in need of fast and dependable delivery.